Why Midamerican?

Why Choose Us?

With a full suite of industry leading energy / utility products and services, MidAmerican Energy Services is your single source for expertise, technology and an educational resource. We are highly experienced in utility metering and bill administration and currently provide monthly billing and customer service support to more than 60,000 customers nationwide in varying market sectors which include commercial, residential and multi-family housing.

Within the multitude of market sectors we serve, we have maintained a strong reputation for billing accuracy and high customer satisfaction ratings. In fact, our measured results are among the best in the industry:

  • 97% of current customers surveyed would recommend our service offerings
  • 97% of customer bills are generated within 3 workdays of receiving billing data
  • 98% Bill Accuracy Rate
  • 97% of Customer Service calls are answered within 30 seconds

MidAmerican Energy Services has a fully staffed internal customer service team ready to assist you. As our top priority, we are committed to providing exceptional customer service and believe our prompt, professional and knowledgeable response to all customer inquiries makes our Customer Service team one of the best in the industry.